Street Naming and Numbering team are currently
experiencing a backlog in requests.
The Street Naming and Numbering team are responsible
for a variety of tasks across the entirety of South Somerset,
including:
- Allocating street names and house
numbers
- Corrections and changes to house
names
- Erecting street name plates and
signs
- Repairs and replacements to street name
plates
- Responding to queries and
requests
Street Naming and Numbering team will continue to
work as efficiently as they can through this time to ensure they
have fulfilled any outstanding requests as soon as
possible.
The team would like to thank you for your ongoing
patience as they endeavour to work their way through the
accumulation of requests.
Naming And Numbering
Maintaining a comprehensive and high standard for naming of
streets and numbering or naming properties is important as it
allows :-
- Emergency services to find a property quickly (delays
can cost lives and money)
- Mail to be delivered efficiently
- Visitors to find where they want to go
- Reliable delivery of services and
products
- Records of service providers to be kept in an
effective manner
South Somerset District Council is responsible for the street
naming and numbering of all new property developments and
roads.
Where requested by an owner, the service officially registers
property name changes and additions.
The service is also responsible for ensuring street nameplates
are erected and maintained as appropriate. To report a damaged or
missing street nameplate, please contact us
online.
The Council has a comprehensive Street Naming and Numbering Policy.
How do I rename my house?
In the case of property addresses where there is no number
allocated, the property name forms part of the official
address.
On receiving a written application for renaming a property a
check will be made by the Council to ensure that there is no other
property in the locality with the same or similar name. If there is
an issue with your proposed name, we will contact you to discuss
it.
The property name change will be registered with Royal Mail and
the Council will inform those bodies listed in Appendix B of the
policy.
It is the responsibility of property owners to inform their own
personal contacts etc.
There is a charge of £100 for the above service. Please note
payment is required at the time of your application.
Please complete the APPLICATION FORM to rename a house and submit
it, together with the appropriate payment, to the address shown on
the form.
How do I get an address/es if I'm building or converting
a new property or development?
In order to provide sufficient time for the process, as soon as
full planning consent is obtained you are advised to contact us to
complete an application.
If a new street name is required we will check your proposed
street names for duplication in the local area and consult with
town/parish councils where appropriate.
Where a naming and/or numbering scheme is issued the Council
will inform those bodies listed in Appendix B of the policy.
You will also be sent a copy of the scheme from which we would
ask you to inform all your prospective purchasers of their new
property address.
The costs for the supply and erection of street nameplates for
new streets will be borne by the developer.
There is a charge of £100 plus £10 per each additional address
created for the above service. Please note payment is required at
the time of your application.
Please complete the Application
Form to get an address and submit it, together with the
appropriate payment, to the address shown on the form.
Can I name my house if it already has an allocated
number?
Where a property has a number it is not possible to
replace it with a name. The owner can additionally name their
property, known as an alias. The name cannot be
regarded as an alternative and the property number must still be
displayed and referred to. The alias name will be held by Royal
Mail on their "alias file" and will not be part of the
official address.
A check will be made by the Council to ensure that there is no
other property in the locality with the same or similar name. If
there is an issue with your proposed name we will contact you to
discuss it.
The property name addition is registered with Royal Mail and the
Council will inform those bodies listed in Appendix B of the
policy.
It is the responsibility of property owners to inform their own
personal contacts etc.
There is a charge of £100 for the above service. Please note
payment is required at the time of your application.
Please complete the APPLICATION FORM to name a
house and submit it, together with the appropriate payment, to
the address shown on the form.
How do I get an address/es if I'm merging two or more
properties or dividing/splitting a property?
In order to provide sufficient time for the process, as soon as
full planning consent is obtained, you are advised to contact us to
complete an application.
Where a naming and/or numbering scheme is issued, the Council
will inform those bodies listed in Appendix B of the policy.
You will also be sent a copy of the scheme from which we would
ask you to inform all your prospective purchasers of their new
property address, if appropriate.
There is a charge of £100 plus £10 per each additional address
created for the above service. Please note payment is required at
the time of your application.
Please complete the APPLICATION
FORM to name a merged or split property and
submit it, together with the appropriate payment, to the address
shown on the form.
Contact details:-
Street Naming and Numbering, Case Services, South Somerset
District Council, The Council Offices, Brympton Way, Yeovil, BA20
2HT.
email: streetnaming@southsomerset.gov.uk
Frequently Asked Questions
Q. How do I check if my address is correct?
A. Contact the Street Naming & Numbering
section at the Council (streetnaming@southsomerset.gov.uk)
Q. Who allocates postcodes?
A. Royal Mail will allocate a postcode on
receipt of the official naming and numbering scheme from the
Council but the address, including the postcode, will be held in
"reserve" (the not yet built file) until Royal Mail is notified by
either the developer or owner that the property is occupied.
Q. Who do I contact if items and correspondence
are being mis-delivered or not delivered?
A. Complaints should be directed to Royal Mail
on 0846 011 110 option 3, then option 1 or at addressmaintenance@royalmail.com
or to the relevant delivery company's customer services
department.
Some delivery problems are as a result of not displaying the
correct property number and/or name.
Q. A company says my officially registered
new/amended address does not exist?
A. Various companies refresh their address sets
at different frequencies and from different sources, therefore
address additions and changes can take some time to appear in their
systems.
Refer them to Royal Mail's website ( www.royalmail.com
) to confirm for themselves or ask them to call Royal Mail on 08456
011 110 option 3 then option 1 to confirm that your address is on
their database.
Q. Why does Ordnance Survey mapping not show a
new property or new road?
A. Updated information can take some time to
percolate through to companies products and depends on those
companies update regimes.
Q. Which bodies and/or authorities are notified
by the Council of new and amended address information?
A. See Appendix B of the Street Naming and Numbering policy.
Q. Who do I contact if address or routing
information for my property is incorrect on Satellite Navigation
systems?
A. Firstly, check that the address is
correct (officially registered) with South Somerset District
Council. If the address is correct, then contact Ordnance Survey -
customer service centre on 08456 050505 or at customerservices@ordnancesurvey.co.uk
and/or the two private mapping companies who take mapping
information and add routing information:
Tele Atlas United Kingdom, 20th Floor,
Euston Tower, London, NW1 3AS.
0207 3875444
service.centre@teleatlas.com
Navteq, Unit 2 Globeside Business Park, Fieldhouse
Lane, Marlow SL7 1HZ. 01628 480 900
http://mapreporter.navteq.com/dur-web-external/secured/submitDur.
The above information has been provided by
Ordnance Survey.