Note:
From the 19th April 2017
Universal Credit has rolled out to all of South Somerset.
Working age customers who would have made a new claim for Housing
Benefit will claim Universal Credit instead.
Please refer to our Universal Credit page if this may
affect you and for advice on how to claim Universal
Credit.
Council Tax Support IS
NOT included in Universal Credit. However if you have
already applied for Universal Credit and advised the Department for
Work and Pensions that you have a Council Tax liability they will
notify us. We can then use this notification as a claim for Council
Tax Support and we will contact you for further information.
Advantages of using the online form.
- To protect your privacy, all the information you enter on the
form is encrypted
- You don't have to fill it in all in one go - you can save the
form to our server and come back to it later
- The form will help and guide you as you work through it to
ensure that you only fill in the parts that are relevant to your
claim
- The form checks itself for errors and it highlights anything
you have missed
- The form will give you a list of exactly what evidence we need
to see to support your claim
- If you need them, extra forms (for your employer or landlord)
can be printed
straight away
- As soon as you have completed the form, you can submit it
directly to us so
we can begin processing your claim without delay
New claim for housing benefit and/or council tax
support.
You will need to complete all the relevant sections of the form
otherwise the claim form cannot be submitted. If you provide
an email address, an electronic acknowledgement will be sent to you
via email. If you do not have an email address or do not wish
to provide one, we will send a postal receipt confirming that we
have received your application. This form uses electronic
declarations so ticking the appropriate boxes on the declaration
page confirms you agree to the conditions set out in the
declaration.

Tips and advice on making an online claim for Housing
Benefit and/or Council Tax Support

Online benefits
calculator
You can get an estimate of the amount of benefit you are
entitled to by filling in this on line benefit calculator. Please
remember it is only an estimate based on the information you
supply. If you are unsure how to answer any of the questions, or
are thinking of committing to a tenancy you should contact the
benefit team on 01935 462462 for advice. Usually, Benefit will only
start from the Monday after the Council receives your form; so do
not delay making an online application.

Recover a saved form
You can recover a partially completed form. You will be
asked to enter the 10 character reference code you were given when
you saved the form. If you do not have the reference code,
you will need to start the form again.

Guide to completing online form
Before starting to complete the form online you may wish to read
our guide to completing the South Somerset online application
form. This will tell you how the form works.
Guide to
completing a online form.
Agreement and terms
of use for online form
Other Useful Benefit Forms
Below is a list of Benefit forms that can be printed or
downloaded. Please Note at present we are unable to receive
these forms electronically and a hard copy must still be sent to
our offices.
Child Care Charges Form
Non Dependant Information
Form
Certificate of
Earnings Form
Rent Certificate Form
Direct Payment to
Landlord Form (LHA only)