National Fraud Initiative (NFI)
The Local Authorities and the Registered Providers are under a
duty to protect the public funds it administers, and to this end
may use the information you have provided on this form for the
prevention and detection of fraud. It may also share this
information with other bodies responsible for auditing or
administering public funds for these purposes.
The Cabinet Office is responsible for carrying out data matching
exercises.
Data matching involves comparing computer records held by one
body against other computer records held by the same or another
body to see how far they match. This is usually personal
information. Computerised data matching allows potentially
fraudulent claims and payments to be identified. Where a match is
found it may indicate that there is an inconsistency which requires
further investigation. No assumption can be made as to whether
there is fraud, error or other explanation until an investigation
is carried out.
The partner Local Authorities and the Registered Providers
participate in the Cabinet Office's National Fraud Initiative: a
data matching exercise to assist in the prevention and detection of
fraud and are required to provide particular sets of data to the
Minister for the Cabinet Office for matching for each exercise.
What you can do with your information
The law gives you a number of rights to control what personal
information is used by us and how it is used by us.
You can ask for access to the information we hold on you
You have the right to ask for all the information we have about
you and the services you receive from us. When we receive a request
from you in writing, we must give you access to everything we've
recorded about you.
However, we can't let you see any parts of your record which
contain:
- confidential information about other people; or
- data a professional thinks will cause serious harm to you or
someone else's physical or mental wellbeing; or
- if we think that giving you the information may stop us or
another organisation from preventing or detecting a crime.
This applies to personal information that is in both paper and
electronic records. If you ask us, we'll also let others see your
record (except if one of the points above applies).
If you would like to ask for access to the information that we
hold on you please complete and return this form to
DPO@southsomserset.gov.uk
or alternatively send it to:
DPO
South Somerset District Council
Brympton Way
Yeovil
Somerset
BA20 2HT
You can ask to change information you think is inaccurate
You should let us know if you disagree with something written on
your file.
We may not always be able to change or remove that information
but we'll correct factual inaccuracies and may include your
comments in the record to show that you disagree with it.
If you would like to ask to change information you think is
inaccurate please send an email to DPO@southsomserset.gov.uk
or alternatively send a letter to:
DPO
South Somerset District Council
Brympton Way
Yeovil
Somerset
BA20 2HT
You can ask to delete information (right to be forgotten)
In some circumstances you can ask for your personal information
to be deleted, for example:
- where your personal data is no longer needed for the reasons
why it was collected in the first place;
- where you have removed your consent for us to use your
information (where there is no other legal reason for us to use
it);
- where there is no legal reason for the use of your
information;
- where deleting the information is a legal requirement.
Where your personal information has been shared with others,
we'll do what we can to make sure those using your personal
information comply with your request for deletion.
Please not that we can't delete your information where:
- we're required to have it by law;
- it is used for freedom of expression;
- it is used for public health purposes;
- it is for, scientific or historical research, or statistical
purposes where it would make information unusable; or
- it is necessary for legal claims.
If you would like to ask for your information to be deleted
please send an email to DPO@southsomserset.gov.uk
or alternatively send a letter to:
DPO
South Somerset District Council
Brympton Way
Yeovil
Somerset
BA20 2HT
You can ask to limit what we use your personal data for
You have the right to ask us to restrict what we use your
personal information for where:
- you have identified inaccurate information, and have told us of
it;
- where we have no legal reason to use that information but you
want us to restrict what we use it for rather than delete the
information altogether.
When information is restricted is can't be used other than to
securely store the data and with your consent to handle legal
claims and protect others, or where it's for important public
interests of the UK.
Where restriction of use has been granted, we'll inform you
before we carry on using your personal information.
You have the right to ask us to stop using your personal
information for any Homefinder Somerset service. However, if this
request is approved this may cause delays or prevent us delivering
that service.
Were possible we'll seek to comply with your request, but we
many need to hold or use information because we are required to by
law.
If you would like to ask us to limit what we use your personal
data for please send an email to DPO@southsomserset.gov.uk
or alternatively send a letter to:
DPO
South Somerset District Council
Brympton Way
Yeovil
Somerset
BA20 2HT
You can ask to have your information moved to another provider
(data portability)
You have the right to ask for your personal data to be given
back to you or another service provider of your choice in a
commonly used format. This is called data portability.
However, this only applies if we're using your personal
information with consent (not if we're required to by law) and if
decision were made by a computer and not a human being.
It is likely that data portability won't apply to most of the
services you receive from the council.
You can ask to have any computer made decisions explained to
you, and details of how we may have 'risk profiled' you
You have the right to questions decisions made about you by a
computer, unless it's required for any contract you have entered
into, required by law, or you've consented to it.
You also have the right to object if you are being 'profiled'.
Profiling is where decisions are made about you based on certain
things in your personal information, e.g. your health
conditions.
If and when the Homefinder Somerset Partnership uses your
personal information to profile you, in order to deliver the most
appropriate services to you, you will be informed.
If you have any concerns regarding automated decision making, or
profiling, please send an email to DPO@southsomserset.gov.uk
or alternatively send a letter to:
DPO
South Somerset District Council
Brympton Way
Yeovil
Somerset
BA20 2HT
How do we protect your information?
We'll do what we can to make sure we hold records about you (on
paper and electronically) in a secure way, and we'll only make them
available to those who have a right to see them. Examples of our
security include:
- Encryption, meaning that information is hidden so that it
cannot be read without special knowledge (such as a password). This
is done with a secret code or what's called a 'cypher'. The hidden
information is said to then be 'encrypted'.
- Pseudonymisation, meaning that we'll use a different name so we
can hide parts of your personal information from view. This means
that someone outside of the Council could work on your information
for us without ever knowing it was yours.
- Controlling access to systems and networks allows us to stop
people who are not allowed to view your personal information from
getting access to it.
- Training for our staff allows us to make them aware of how to
handle information and how and when to report when something goes
wrong.
- Regular testing of our technology and ways of working including
keeping up to date on the latest security updates (commonly called
patches).
Where in the world is your information?
The majority of personal information is stored on our systems in
the UK. But there are some occasions where your information may
leave the UK either in order to get to another organisation or if
it's stored in a system outside of the EU.
We have additional protections on your information if it
leaves the UK ranging from secure ways of transferring data to
ensuring we have a robust contract in place with that third
party.
We'll take all practical steps to make sure your personal
information is not sent to a country that is not seen as 'safe'
either by the UK or EU Governments.
If we need to send your information to an 'unsafe'
location we'll always seek advice from the Information Commissioner
first.
How long do we keep your personal information?
There's often a legal reason for keeping your personal
information for a set period of time, we try to include all of
these in our retention
schedule.
For each service the schedule lists how long your information
may be kept for. This ranges from months for some records to
decades for more sensitive records.
PLEASE NOTE THAT OUR RETENTION SCHEDULE IS CURRENTLY UNDER
REVIEW AND IS NOT COMPLETE. IF YOU CANNOT FIND THE INFORMATION
YOU ARE LOOKING FOR PLEASE CONTACT DPO@southsomerset.gov.uk.
Where can I get advice?
If you have any worries or questions about how your personal
information is handled please contact our Data Protection Officer
at DPO@southsomerset.gov.uk
or by calling 01935 462462 and asking for the Data Protection
Officer.
For independent advice about data protection, privacy and
data sharing issues, you can contact the Information Commissioner's
Office (ICO) at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer
to use a national rate number.
Alternatively, visit ico.org.uk or email
casework@ico.org.uk.
Cookies
We want to make our online services as easy, useful and reliable
as we can. Therefore, like most other websites we use 'cookies' to
collect anonymous statistics about how people use our site. For
more information on how we use cookies, please see our Cookies page.
Links to other websites
SSDC websites contain hyperlinks to websites owned and operated
by third parties. This privacy notice does not cover the links
contained on this site which takes you to another website. These
third party websites have their own privacy policies and you are
encouraged to read the privacy statements on the other websites
that you visit.
SSDC is only responsible for the content it inputs on its own
website and social media and we do not accept any responsibility or
liability for any other content including links to third party
websites. Your use of such websites is at your own risk.
The Council Advertising Network is responsible for delivering
advertising on the South Somerset District
Council website. Please take a moment to read their privacy
policy which includes cookie information and details on how to opt
out: http://www.counciladvertising.net/can-privacy-policy.html
Social networking sites
We may monitor and respond to comments or opinions on social
networking sites, for example Facebook and Twitter.
Changes to this privacy notice
We keep our privacy notice under review and if this privacy
notice changes in any way, an updated version will be placed on
this page. If you think there are any errors or you have any other
comments or queries on the content of this Privacy Notice please let us
know.
How to contact us
If you are not happy with the way in which we have processed and
dealt with your personal information then you can make a
complaint using the Council's complaint procedure.
If, after following the complaints process, you are still
unhappy then you can make a complaint to the Information
Commissioner.